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Shipping policy

If for any reason you do not receive your package, we will cover the cost of the reshipment.

You are responsible for providing the correct shipping details

We will cover any duties or import fees

We label all our packages as low value “Gifts” to avoid incurring import taxes

Most of our products are shipped directly from our Hong Kong warehouse

We will provide a tracking number by WhatsApp or Email

It takes up to 2 days for your tracking information to appear on the shipping company’s website

In some countries, packages may be delayed while they clear customs

Shipping Costs

All shipping costs are covered by SHARLOMAY LTD  Company, Free shipping worldwide

Shipping Methods

We ship all items by UPS/FedEx/DHL International Express to customers.

Note: UPS/FedEx/DHL does not deliver on weekends or national holidays.

Processing time:  1-5 business days

Shipping Time: Between 7-10 business days

Some items may have longer processing times depending on the volume of orders.

Time-frames may increase during particularly busy periods.